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Headmaster
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About us

Innovative testing and technology solutions since 1985.

D&S Diversified Technologies LLP --- Headmaster LLP, partners with state agencies on customized testing, certification, and registry solutions.

Our story

Headmaster began on a handshake in 1985, when general partners Paul Dorrance and Ben Schmitt launched school administration software. Distance learning work in Montana soon led to nurse aide training and evaluation — and, in 1991, to our first certified nurse aide testing contract. Today we support competency testing, certification, and healthcare professional registries nationwide.

  1. 1985

    Founded in Montana; Headmaster school administration software launches.

  2. 1991

    Montana contracts Headmaster for CNA testing and certification with Testmaster.

  3. 1993

    U.S. News & World Report recognizes Montana’s HeadMaster network for pioneering distance learning.

  4. 1999

    Oregon awards us its nurse aide competency testing contract; North Dakota and South Dakota follow soon after.

  5. 2001

    Ohio STNA and lead abatement testing begin; the company becomes D&S Diversified Technologies LLP and Headmaster LLP and opens its Eastern office in Findlay, Ohio.

  6. 2002

    Tennessee, Delaware, and Idaho nurse aide testing contracts added.

  7. 2004

    WebETest launches for online test development, scheduling, and delivery; Utah adopts our software for CNA testing.

  8. 2005

    Arizona, New Hampshire, Oklahoma, and Vermont join for nurse aide testing; medication aide testing begins in Ohio, Montana, Arizona, and Oklahoma.

  9. 2010

    New Jersey added for nursing assistant, personal care assistant, medication assistant, and facility administrator testing.

  10. 2011

    Development begins on TestMaster Universe (TMU), our cloud testing platform; Massachusetts MAP testing added.

  11. 2013

    Ohio X-ray and Direct Service Worker testing added, along with Arizona assisted living caregiver and manager testing and registry in TMU.

  12. 2015

    Nevada nurse aide testing contract added.

  13. 2016

    TMU launches for CNA and CMA testing in Oregon; Tennessee MA-C testing begins.

  14. 2018

    Wisconsin nurse aide testing and registry contract added.

  15. 2020

    Testing continues through COVID with new virtual processes and infection control standards; Arizona LPN/RN Refresher testing and an emergency Arkansas contract added.

  16. 2021

    Missouri and Minnesota nurse aide testing contracts added, with Missouri’s registry data migrated into TMU.

  17. 2022

    Michigan, Massachusetts, and California nurse aide testing added.

  18. 2023

    Idaho MA-C, Kentucky (KCTCS), and Wyoming nurse aide testing added.

What we believe

Our certification and licensure work is guided by a few core beliefs — the same principles that shaped our state testing programs from the beginning.

State test plans

Certification testing should reflect each state’s mandated training, curriculum, and current practice, with a test advisory panel reporting to the regulatory agency.

Current and sound content

Exams must keep pace with practice. We run job analyses and item-writing workshops with subject matter experts, then validate items before state panels adopt them.

Adaptable delivery

Candidates deserve flexible options. Regional and in-facility testing — especially where training happened — can reduce anxiety and improve success.

Testing efficiency

We work to shorten the path from registration to testing to certification, with timely scoring, feedback, and registry updates.

Feedback and review

Programs should continually adapt. We share meaningful data so training programs, agencies, and candidates can improve.

Support

Good decisions happen close to the customer. Our program managers and support staff provide live, direct help across the testing process.

Technology

Secure technology should simplify every step — from application through testing and registries — with tools like WebETest and TestMaster Universe.

Dignity and respect

Candidates should be treated with dignity and given every opportunity to do their best on exam day.

Where we work

We’re based in Helena, Montana, and Findlay, Ohio — supporting state agencies, training programs, and candidates across the country.